SHIPPING & ORDERS & RETURNS

SHIPPING

IMPORTANT NOTE ON SHIPPING DELAYS: 

Due to Covid-19, many shipping providers are experiencing delays.  While we will process and ship out your order within the our 2-4 business day time frame, you might experience delays due to the carrier slowness.  These delays may impact your ability to receive your tracking numbers instantaneously. Please contact us at info@houseofpoppi.com should you have any questions. 

We appreciate your patience and understanding during this difficult time.  Thank you.

WHERE DO YOU SHIP?

House of Poppi currently ships to all locations within the U.S.A.  We will be shipping to many international locations soon.  Subscribe to our House updates to stay updated.  

HOW DO YOU DETERMINE SHIPPING COSTS?

Shipping costs are calculated by the shipping provider based on the weight of the package and the destination of the order.

ORDERS

WHEN WILL MY ORDER BE PROCESSED?

House of Poppi processes most orders within 2-4 days.  If you have any questions on your order, please do not hesitate to email us at info@houseofpoppi.com and we will respond as soon as we can.

I HAVE SUBMIT AN ORDER, WHAT HAPPENS NEXT?

Once you have submitted your order and payment, you will receive a confirmation email with the details of your purchase.  Once your order has shipped, you will receive a follow-up email with your tracking information.  

RETURNS

WHAT IS YOUR RETURN POLICY?

House of Poppi unfortunately does not accept returns at this time.  We know it's not an issue, because you'll love your Skin Sauce and only want more!